Can we rely on the access to IS and the receipt of e-services?
Posted by WGITA Project On Feb 29, 2024
Manage access to the receipt of e-services
The requirements for the attainable level of accessibility for the integrated national IS, state integrator and e-services have been set in regulations, but it is not clear what and how to measure and there is no calculation methodology either. Auditors did not get an unequivocal answer because the information provided by the institutions about the level of access to information systems and e-services was mostly based on opinions, not facts. Institutions understand the IS accessibility achieved in different ways, as they do not measure anything and do not even highlight IS accessibility as a necessity, they only measure the accessibility of databases (which is one of the components for IS and e-service to function), interpret IS security incidents in different ways.